Legal

Refund Policy

Last updated: September 7, 2026

This Refund Policy applies to all purchases made across the Ionisphere Health ("Ionisphere," "we," "us," or "our") portfolio of digital applications (the "Products"), whether billed as a subscription or a one-time payment.

1. No Refunds

Ionisphere Health does not offer refunds on any purchases, subscriptions, or one-time payments, except where required by applicable law. Because our Products are digital tools delivered immediately upon purchase, all sales are final once payment has been processed.

2. Cancelling a Subscription

You may cancel a recurring subscription at any time to stop future billing. Cancellation takes effect at the end of your current billing period, and you will retain access to the applicable Product until that period ends. Cancelling a subscription does not retroactively refund the current or any prior billing period.

3. Payment Processing and Paddle's Buyer Policies

All payments for the Products are processed by Paddle.com Market Limited ("Paddle"), which acts as the merchant of record for every transaction. If you believe your situation may qualify for an exception under applicable consumer protection law, we recommend first reviewing Paddle's own buyer policies, as Paddle administers the checkout and billing relationship and may have its own procedures for handling such requests.

4. Billing Questions

If you have any questions about a charge, a subscription, or this policy, please contact us at support@ionisphere.health and we'll be happy to help clarify your billing details.